If we do not hear from you within this time frame, and you do not keep your appointment, the above policy will be applied.
Note: We recognize that no one is perfect and there are circumstances that are out of your control (sudden illness, family emergencies, etc.); therefore to:Resonate may make an exception to the above policies on those rare occasions.
Our policy is simple. If you do not show up for your scheduled appointment, and you have not notified us at least 24 hours in advance, you will be charged the full cost of the treatment as booked.